What Data We Collect and Why We Use It
We collect the information you provide when creating your account — your name, email address, phone number, and the payment details you use for deposits and withdrawals via bKash, Nagad, or Rocket. Transaction records tied to your wallet activity are stored to process cashouts and to
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resolve any payment disputes you raise with our support team. We also collect device and browser data automatically when you access our platform — this includes your IP address, session timestamps, and the pages you navigate. That data helps us detect unusual login attempts and keep
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your account from being accessed without your knowledge. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain account data for as
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long as your account remains active and for a period after closure as required by our operating obligations. If you close your account, you can request confirmation of what data we hold and ask us to delete what we are not legally required to keep. Access
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to all features and data-handling practices depends on your local law and eligible regions in Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.